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Liberty Holdings

Stakeholder

We recognise that we have a number of obligations towards various stakeholders. We also recognise that at times our obligations towards different parties may conflict, and that it is our responsibility to seek appropriate harmony and balance between the parties’ interests.

The State

We will:

  • Obey the law.
  • Cooperate with all supervisory and regulatory bodies duly appointed for our industries.
  • Contribute to the development of the nation and its people, and cooperate with any reasonable government initiative that has this aim.
  • Exercise judiciously any power or influence which we hold.

Our clients

We will:

  • Honour our contractual obligations.
  • Develop long-term business relationships.
  • Train employees and representatives to be proficient and professional.
  • Deal with our clients in mutual confidence, and ensure that access to confidential information is appropriately restricted.
  • Provide and participate in effective mechanisms to resolve any disputes or difficulties.

Shareholders

We will:

  • Acknowledge our shareholders’ entitlement to a reasonable return on their investment.
  • Communicate with shareholders regularly, clearly and honestly.
  • Safeguard the business and its assets. We fully subscribe to the principles of sound corporate governance and zero tolerance. We will apply appropriate internal operating and financial controls.
  • Cultivate a positive public image founded on truth and fairness.

Our employees

We will:

  • Treat our employees with due dignity, respect and courtesy.
  • Not discriminate unfairly on the grounds of race, gender, sex, ethnic or social origin, colour, sexual orientation, age, marital status, disability, religion, conscience, belief, political opinion, culture, language or family responsibility.
  • Remunerate our employees fairly, according to their contributions, their market value and their potential.
  • Provide training and development opportunities appropriate to their needs, ambitions and abilities and in line with the requirements of the Group.
  • Take appropriate measures to improve the prospects of historically disadvantaged employees.
  • Provide a safe working environment.
  • Expect all our employees and representatives to honour the provisions and spirit of this Code of Ethics in the course of their employment.

Financial advisers

We will:

  • In all respects deal with our financial advisers fairly.
  • Pay promptly for services in accordance with our contractual obligations.
  • Not accept any financial or other inducements which could be perceived to impair our judgment of the terms on which we conduct business.
  • Provide training and awareness, where appropriate, to our staff to learn about the needs, ambitions and abilities of our financial advisers, in alignment with Group strategy.

Suppliers

We will:

  • In all respects deal with our suppliers fairly.
  • Pay promptly for goods or/and services delivered in accordance with our contractual obligations.
  • Not accept any financial or other inducements which could be perceived to impair our judgment of the terms on which we conduct business.
  • Provide training and awareness, where appropriate, to our staff to learn about the needs, ambitions and abilities of our suppliers, in alignment with Group strategy.

The public

We will:

  • Communicate with integrity.
  • Not knowingly mislead in our advertising, marketing or selling.
  • Not abuse the public’s trust.
  • Recognise a commitment to corporate social responsibility and to the broader role of business in society.

Contravention, remedies and unethical behaviour at Liberty Holdings Limited or any of its subsidiaries will be dealt with consistently and decisively at all times.

Citizenship

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